Damaged Products

Returns and refunds will be considered on a case-by-case basis. Please contact us at info@townlovebox.com if a box or product is damaged and we’ll work to make it right.

Policy Duration

Our policy lasts 21 days after date of delivery. If 21 days have passed since the delivery date, we cannot offer you a refund or exchange.

Do Not Return to Manufacturer

Please do not send your purchase back to the manufacturer.